Privacy policy

VertexTech Shop values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or make a purchase from us.

Information We Collect

When you visit our store, place an order, contact us, or interact with our website, we may collect the following information:

  • Your name.

  • Your billing and shipping address.

  • Your email address.

  • Your phone number.

  • Payment information.

  • Order details.

  • Device information.

  • Browsing activity on our website.

How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate with you about your order or customer support requests.

  • Provide shipping updates and order confirmations.

  • Improve our website, products, and customer experience.

  • Prevent fraud and help keep our store secure.

  • Send promotional emails or marketing messages when permitted by law.

Sharing Your Information

We only share your information when necessary to operate our business and serve you properly. This may include sharing data with:

  • Payment processors.

  • Shipping and fulfillment partners.

  • Website and store service providers.

  • Marketing and analytics tools.

  • Legal authorities, when required by law.

We do not sell your personal information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site performance, remember your preferences, analyze traffic, and enhance your shopping experience. You can control cookies through your browser settings, but some features of the website may not function properly if cookies are disabled.

Data Retention

We keep your personal information only for as long as necessary to complete the purposes described in this policy, including legal, accounting, and operational requirements.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access the data we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of your personal information.

  • Withdraw consent where applicable.

  • Object to or restrict certain data uses.

If you would like to exercise any of these rights, please contact us using the information below.

Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or use third-party services that have their own privacy practices. We are not responsible for the privacy policies or content of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: contact@vertextechshop.com
Support Email: support@vertextechshop.com
Phone: +1 720-797-2825
Business Address: 271 W. Short St Ste 410, Lexington, KY 40507